Created after discussions with a number of UK local authorities, Capita has launched a complete IT solution for local authority garden waste subscription services.
Capita’s Garden Waste Portal solution offers an efficient way to manage paid-for services. The customer-friendly portal enables customers to sign up for the service, pay for it and renew when the time comes. They can also view a history of their service subscription, amend their contact details and log issues, complaints or positive feedback. The portal can branded to match the rest of a council’s online presence, providing customers with a seamless feel to their interaction with the authority.