In September 2013 in partnership with the London Borough of Barnet, Capita created the Customer and Support Group (CSG) to deliver the Council’s back office services for 10 years. Capita and Barnet also entered
a joint venture to deliver property development and regulatory services on behalf of the Council.
Under the CSG, the transformation of the finance service has played a major role in revolutionising the way the Council and suppliers transact, while offering enhanced strategic support to Council services.
This complex, cross-council transformation programme involved the replacement of SAP, the Council’s legacy function, with Capita’s digital finance system, Integra.
Read all about it and see how Capita will save the people of Barnet £126m.